Did you know the Polk County Sheriff’s Office answered over ½ million telephone calls in 2007?  The phones ring a lot.  But, each and every call is important to us.  Whether the caller is requesting a deputy to respond to an incident, or whether it is a simple inquiry, switchboard operators are happy to assist.  

The PCSO switchboard’s number is 863.534.6200.  Resident’s “non-emergency” calls may be directed to that number 24 hours a day, 7 days a week.  And as always, should the caller have an emergency, they should dial 9-1-1.

Other frequently dialed numbers are:

Animal Control – 863.499.2600

Jail Information - 863.534.6300

Court Process – 863.534.6264 

Basic inquiries with which switchboard operators may assist include, but are not limited to:

A report of suspicious activity
A request for a Crime Prevention program
A request for an update on a case
A request for a public record
Or, to speak directly with an agency member 

Don’t forget- dial 863.534.6200 for non-emergencies, and 9-1-1 in case of an emergency.